Damaged ShipmentUpdated a year ago
We will not stand for this injustice...We will send a replacement right away!
Please take the following steps so we know what and where to send it:
1. Please contact us.
2. Type "Damaged Shipment" in the subject line.
3. In the body, tell us
a. your order number;
b. what item(s) were broken; and
c. what address we should send replacements (if different than the original shipment).
4. Attach a photo so that we can file an insurance claim with the shipping carrier.
5. Carefully discard the broken items.
That's it!